Shipping policy

Shipping & Delivery Policy

Digital Products Only

CrochetFlow.shop specializes exclusively in digital crochet products.

We do not sell or ship physical products. No package, printed pattern, yarn, or crochet item will be mailed to your home or delivery address.

All products available on our website are delivered digitally.

Order Delivery

Once your payment is successfully completed, your purchased product becomes available instantly.

You will receive:

  • Immediate access to a download link on the order confirmation page

  • A confirmation email containing your download link

  • Access to your purchased files for download according to platform availability

Delivery is typically instantaneous but may occasionally take a few minutes depending on payment verification or email provider delays.

Email Delivery Issues

If you do not receive your order confirmation email within a short time, please check:

  • Spam folder

  • Junk folder

  • Promotions tab

  • Social inbox categories

If you still cannot find the email, contact our support team for assistance.

Customer Responsibility

Customers are responsible for providing:

  • A valid email address

  • Correct billing information

  • A compatible device capable of opening PDF files

CrochetFlow.shop is not responsible for delays caused by incorrect email entries or third-party email filtering systems.